Terms and Conditions - FAQ
Online classes cannot be refunded once materials are delivered or 48 hours before the course commence.
What level is the course and do I need any particular skills?
You are not required to have previous experience in bookbinding to join our Beginners class.
Level 1, 2, 3 onward and advance classes can be taken on the completion of the Beginners course.
You should be able to follow simple written and verbal instructions and health and safety information. You should be able to use numbers and be able to do simple measurements and calculations.
How will I be taught?
Group tuition and demonstration and individual attention as required from a highly skilled and trained Bookbinder.
Are there any other costs? Is there anything I need to bring?
All materials and tools for working on will be provided, along with refreshments (tea, coffee, biscuits). The bindery is fully equipped but you are welcome to bring your own hand tools. For online courses, all tools and materials can be couriered out to you.
What feedback will I get?
You will receive regular feedback from your tutor throughout the course, as and when appropriate.
When I've finished, what course can I do next? The tutor will give you information about other bookbinding and related courses at the end of the session.
Courses will only be cancelled due to extreme unexpected circumstances and a full refund will be given. We will make every effort to notify you of a cancellation, so it is important to provide both a daytime and evening phone numbers and email address.
If you need to cancel your booking, please inform us as soon as possible. The cancellation is effective from the date your email is received and is subject to the following charges:
- For cancellation with less than 4 weeks, we will refund your payment less 50% OR transfer you to another class.
- For cancellation with 1 week notice or less we regret we are unable to refund your payment unless there are exceptional circumstances. However, we will offer a 50% credit for transferring you to another class.
- No refund shall be given once classes have commenced regardless of circumstance - this does not affect your statutory rights
Holding deposit are non-refundable, but transferable within 12 months onto another course or in credit exchange for tools and materials.